How we can support you.
At Summerland Bank, we understand that domestic and family violence can affect anyone, regardless of age, gender, or background.
We are committed to providing discreet, trauma-informed support to help you manage your banking safely and securely.
How we can help:
- Speak confidently with a trained staff member
- Set up safe and secure banking arrangements
- Adjust or restrict account access
- Provide branch-based delivery of cards or statements
- Offer financial hardship support
- Review and remove default listings where appropriate
- Refer you to specialist support services
- Provide safe meeting spaces for you to consult with third-party advisors
Your safety comes first.
We will never disclose your situation without your consent unless required by law or to protect your safety.
External Support Services:
1800RESPECT – 1800 737 732 (24/7 counselling)
QLife – 1800 184 527 (LGBTIQA+ support)
No to Violence – 1300 766 491
Need help now?
If you or someone you know needs immediate support, please contact us:
- Call us on 1300 728 728
- Visit your nearest branch
- Email us at contact@summerland.com.au
We are here to listen, support, and help you find the right solution.
